FAQ

Creating an account at Scrooge Casino is quick and straightforward. Visit our website and click the 'Register' or 'Sign Up' button typically located in the top right corner. You'll need to provide basic information including your email address, preferred username, and a secure password. You'll also need to verify your identity by submitting some personal details like your full name, date of birth, address, and phone number. This information is required to comply with regulatory standards and to protect your account. After completing the registration form, you'll receive a verification email. Click the link in this email to activate your account, and you'll be ready to make your first deposit and claim your welcome bonus. The entire process usually takes less than five minutes, and our support team is available to assist if you encounter any issues.

Scrooge Casino welcomes new players with a generous 250% match bonus plus a $25 free chip. This means when you make your first deposit, we'll triple it and add an extra $25 in free play credits. For example, if you deposit $100, you'll receive $250 in bonus funds plus the $25 free chip, giving you $375 to play with. To claim this offer, simply register an account, navigate to the cashier section, make your qualifying deposit, and select the welcome bonus option. All welcome bonuses come with wagering requirements that must be completed before withdrawing any winnings. These requirements, along with minimum deposit amounts and any game restrictions, are clearly outlined in our bonus terms and conditions. We regularly update our promotional offerings, so we recommend checking our promotions page or contacting customer support for the most current welcome bonus information.

Yes, Scrooge Casino occasionally offers No Deposit Bonus Codes as part of our promotional strategy. These special codes allow new players to receive bonus funds or free spins without making an initial deposit. To find active No Deposit Bonus Codes, check our promotions page, subscribe to our newsletter, or follow our social media channels where we announce these limited-time offers. When you find a valid code, simply enter it during registration or in the promotions section of your account. No Deposit Bonuses typically come with specific terms, including wagering requirements (usually higher than regular bonuses), maximum withdrawal limits, and game restrictions. These bonuses are perfect for trying out our gaming selection risk-free before committing your own funds. Remember that No Deposit Bonus Codes are often time-limited, so act quickly when you see an offer that interests you.

Scrooge Casino offers convenient and secure payment options to accommodate various player preferences. For deposits, we accept major credit cards including Visa and MasterCard, which process instantly and allow you to start playing right away. For withdrawals, we process payments through the same methods used for deposits when possible, ensuring a streamlined experience. All financial transactions are protected with advanced encryption technology to safeguard your personal and banking information. Deposit minimums typically start at $20, while withdrawal minimums may vary depending on the payment method. Processing times for withdrawals range from 24-48 hours for e-wallets to 3-5 business days for credit cards and bank transfers, following our internal approval process. We process all withdrawal requests as quickly as possible, with priority given to our VIP players. For specific questions about currency options or payment limits, please contact our customer support team.

Yes, Scrooge Casino operates under a valid gaming license, ensuring that our operations adhere to strict regulatory standards. Our licensing information is displayed in the footer of our website, demonstrating our commitment to transparency and legal compliance. As a licensed operator, we're required to implement responsible gambling tools, maintain fair gaming practices, and protect player funds and personal information. All games on our platform come from licensed software providers including Evolution Gaming, NoLimit City, Red Tiger Gaming, and Relax Gaming, among others. These providers regularly have their random number generators (RNGs) tested by independent auditing firms to verify game fairness. We also follow strict anti-money laundering (AML) and Know Your Customer (KYC) protocols as required by our regulatory authority. This regulatory framework provides our players with the assurance that they're engaging with a legitimate and trustworthy gaming platform.

Scrooge Casino offers multiple channels to reach our professional customer support team. Our most popular option is live chat, available 24/7 directly on our website – simply click the chat icon to connect with an agent in seconds. For less urgent matters or more detailed inquiries, you can email us at info@scrooge.casino, and we aim to respond within 24 hours. Our support team is trained to assist with account issues, bonus inquiries, payment questions, technical problems, and any other concerns you might have while using our platform. We pride ourselves on providing knowledgeable and friendly service in multiple languages to accommodate our international player base. Before contacting support, you might want to check this FAQ section as many common questions are already answered here, potentially saving you time. For VIP players, we offer dedicated account managers who provide personalized support and exclusive assistance.

Scrooge Casino boasts an impressive collection of games from top-tier software providers including Evolution Gaming, NoLimit City, Red Tiger Gaming, Relax Gaming, Rival Gaming, Spinomenal, and many more. Our slot selection features hundreds of titles ranging from classic fruit machines to modern video slots with innovative bonus features and progressive jackpots. Table game enthusiasts can enjoy multiple variants of blackjack, roulette, baccarat, and poker, each with different betting limits to accommodate both casual players and high rollers. For an immersive experience, our live casino section powered by Evolution Gaming offers real-time gaming with professional dealers streaming from state-of-the-art studios. We also feature specialty games like scratch cards, keno, and virtual sports for players seeking something different. Our game library is regularly updated with new releases, ensuring fresh content for our players. All games on our platform can be played on desktop and mobile devices without compromising on quality or functionality.